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Nichole Browne
Head of Accessibility, Empathy Lab Experience
Design with insight: the empathy lab experience
Join us for an immersive, hands-on session designed specifically for designers and product managers who are passionate about creating accessible, inclusive products. The Empathy Lab Experience is an award-winning workshop that will take you beyond theory—allowing you to step into the real-world challenges faced by people with various disabilities and impairments. Through interactive simulations you’ll gain insights into accessibility issues from a fresh perspective.
This isn’t just a learning opportunity; it’s a chance to gain practical skills and simple, actionable strategies you can bring back to your team. We’ll also explore the positive impact accessibility can have on your products, brand, and bottom line—especially with the European Accessibility Act coming into effect in June 2025. Don’t miss this opportunity to deepen your understanding, enhance your design process, and make a real difference in users’ lives.
Come ready to learn, engage, and transform your approach to accessibility.
About Nichole
Nichole Browne is the heart and mind behind accessibility at the Empathy Lab Experience, where she passionately leads programs that make inclusivity a reality. With over 30 years in user research, UX design, and digital accessibility, Nichole brings a wealth of knowledge and hands-on experience from her work at the University of Nottingham, the Department for Transport, and the Driver and Vehicle Standards Agency.
Known for her genuine commitment to accessibility, Nichole has a knack for turning ideas into impactful, real-world initiatives. In her role today, she continues to champion a world where every product, service, and digital experience is thoughtfully designed to meet the needs of all users.


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Past Speakers












Emma Parnell
Service Design Lead, Addaction

Dan Jones
Creative Director of Content Discovery, BBC

Helen Joy
UX Consultant, Sparck

Jaskiran Kang
Lead UX Designer, Education & Skills Funding Agency (ESFA)

Lily Dart
Head of Design Systems, Lloyds Banking Group










Dr Videha Sharma
Surgeon in the NHS and a lecturer in Health Informatics at the University of Manchester,

Dan Webb
CEO/Co-founder, Existent

