Create is a series of FREE quarterly events for digital creators, producers, managers and administrators, aiming to inspire Leicester’s digital design community.

Next Event - In-person event at LCB Depot, Leicester

Next Event

Nichole Browne

Head of Accessibility, Empathy Lab Experience

Design with insight: the empathy lab experience

Join us for an immersive, hands-on session designed specifically for designers and product managers who are passionate about creating accessible, inclusive products. The Empathy Lab Experience is an award-winning workshop that will take you beyond theory—allowing you to step into the real-world challenges faced by people with various disabilities and impairments. Through interactive simulations you’ll gain insights into accessibility issues from a fresh perspective.

This isn’t just a learning opportunity; it’s a chance to gain practical skills and simple, actionable strategies you can bring back to your team. We’ll also explore the positive impact accessibility can have on your products, brand, and bottom line—especially with the European Accessibility Act coming into effect in June 2025. Don’t miss this opportunity to deepen your understanding, enhance your design process, and make a real difference in users’ lives.

Come ready to learn, engage, and transform your approach to accessibility.

www.empathylabexperience.com

About Nichole

Nichole Browne is the heart and mind behind accessibility at the Empathy Lab Experience, where she passionately leads programs that make inclusivity a reality. With over 30 years in user research, UX design, and digital accessibility, Nichole brings a wealth of knowledge and hands-on experience from her work at the University of Nottingham, the Department for Transport, and the Driver and Vehicle Standards Agency.

Known for her genuine commitment to accessibility, Nichole has a knack for turning ideas into impactful, real-world initiatives. In her role today, she continues to champion a world where every product, service, and digital experience is thoughtfully designed to meet the needs of all users.

We are kindly supported by

Our Community Supporters

1284
You have a good story to tell. Our consultants find good ways to tell it. 1284’s strategic corporate communications get innovative East Midlands brands heard. Our industry award-winning campaigns fuse 50+ years of senior journalism experience with deep understanding of change.
20i
If your website matters, so does your hosting; we deliver premium reseller, WordPress and VPS hosting you can build your reputation on. If you need your websites to be fast, secure and looked-after by experts, come visit 20i.
Anicca
Anicca offers data-driven, commercially-orientated perspective on digital marketing, offering solutions that combine ROI with innovation.
CGI
CGI provide end-to-end IT and business process services and now include the former Xibis team delivering high quality bespoke websites, mobile apps and IoT device solutions. Transforming ideas into reality.
Cite
Cite is a creative-led digital marketing communications agency, based in Leicester. We help brands and organisations communicate more effectively online.
Effect Digital
As a performance-focused agency – we create awesome outcomes for our clients and their users. We can plan, design, and develop sites, apps or services and connect your brand with the right audience.
Herdl
We are a data-driven digital marketing agency specialising in Web Design, SEO and PPC. Through training, consultancy and delivery, our experienced team help brands to understand and optimise their digital performance.
Insight Consultancy
Based in the heart of Leicester, Insight Consultancy is a full-service digital agency with 10 years’ worth of knowledge, experience and passion in helping businesses innovate and grow.
Swipe & Tap
Swipe & Tap are your go-to agency for software development, based in Space City, Leicester. Whether you're looking to bring your mobile/web app idea to life or are seeking a trusted partner to manage and maintain your existing software project, we've got you covered.

Strategic Partner

Landmark
With three Landmark office buildings across Leicester and one in central Milton Keynes, we can help you to find a suitable office space near you and to stay connected to your local community. Our serviced offices come with everything you need to ensure your business runs smoothly and your team are happy, comfortable and productive.

Our Bar Sponsor

The Agency Works
We are the exclusive sales and implementation partner of Synergist, the UK’s leading project management system. We provide ongoing Synergist aftercare and training. We also support the creative industry with consultancy services designed to increase efficiency.

Our Education Partner

De Montfort University
De Montfort University in Leicester, UK offers a range of undergraduate, postgraduate and research courses. We work closely with industry to design engaging courses that will equip you with the skills and experience to accelerate your career and get ahead in the competitive job market.

Our Partners

Bulb Studios
Builders of delightful digital experiences to improve every user's connection with digital products through effective and user-friendly interfaces.
LCB Depot
Supporting creative enterprise and enterprising creatives - a creative hub at the heart of Leicester's Cultural Quarter.

Fancy speaking at our event?

Share your know-how, design insights or digital innovation. Get in touch and become a speaker at our future events.

Past Speakers

Johan Adda

Product Design Lead, ClearScore

Dan Goodwin

UX Director, fffunction

Linh Nguyen Slater

Lead User Experience and Human Factors Specialist, Jaguar Land Rover

Ben Holliday

Chief Design Officer, FutureGov

Paul Robert Lloyd

Independent designer and developer,

Sarah Milton

Head of Product, All 4

Ruby Steel & Will Merrill

Snr. Design Strategist & Snr. Industrial Designer, Smart Design

Emma Parnell

Service Design Lead, Addaction

Dan Jones

Creative Director of Content Discovery, BBC

Helen Joy

UX Consultant, Sparck

Jaskiran Kang

Lead UX Designer, Education & Skills Funding Agency (ESFA)

Lily Dart

Head of Design Systems, Lloyds Banking Group

Jason Nesbitt & Sophie Hainsworth

Founders of LoyalFree App, LoyalFree App

Ben Potter

Business Development Mentor and Advisor, Ben Potter

Laura Bent

Director & Founder, Well & Truly

Chris Murphy

Designer, Writer and Founder, The School of Design

Iannish Posooa

Senior Product Designer, what3words

Onkardeep Singh MBE

Senior Digital Product Designer, NatWest Group

Alex Woolley-Allen

Head of Experience Design, Sainsbury's

Callum McKeefery

Founder & CEO, ✪REVIEWS.io

Ollie Wells

UX Lead Consultant, CGI

Ashley Firth

Global Director of Front-end Development, Octopus Energy

Dr Videha Sharma

Surgeon in the NHS and a lecturer in Health Informatics at the University of Manchester,

Dan Webb

CEO/Co-founder, Existent

Ed Preston

Brand & media strategist, Fresh 13 Media

Dan Robinson

Group Commercial Director, Rebellion